These terms must be accepted by you when you use Kovai Delites website.


  1. You must not accept these terms if :
    • You are not lawfully entitled to use the Kovai Delites website in the country in which you are located or reside.
    • If you are not of legal age to bind the agreement with us.
  2. If any change is made to Terms & Conditions :
    3.
    • Kovai Delites team can modify the Terms & Conditions at any time, at sole discretion. If the Kovai Delites team will be modifying any content,
      the team will let you know through the site. It's a major factor that you do agree to modified Terms & conditions. If you don't agree
      to be bound by the modified Terms, then you can't use the services anymore. As our services are evolving we can change or close any services at any
      time without any notice, at our sole discretion.
  3. Privacy :
    • Your privacy is very important to us. We will assure you that your private data will not be disclosed anywhere at any cost.
      If you have any questions or concerns about terms and conditions, please contact us at support@kovaidelites.com
  4. Legal Activity :
    • Do not use Kovai Delites to promote any illegal activities.
  5. Harmful Activities :
    • Do not distribute content that harms or interferes with the operation of the networks, servers, or other infrastructure of Kovai Delites.
  6. Hacking Personal Information :
    • Do not access other users’ accounts without their permission. Do not disturb other people’s personal information like email Id, passwords,
      play store, or app store credentials without their permission.
    • NOTE: In case of any illegal activities from users, we can block their accounts permanently.
  7. Refund Policy :
    8.
    • For Restaurant Owners :
      • In case of payment done by mistake or in case of any payment-related issues from Google Play Store or App Store, we are not entitled
        to refund any amount. If it’s very crucial and any genuine problem is seen in our system, then we can look into it and resolve the issue or issue a refund.
    • For Customers of the Restaurant :
      • In case of payment done by mistake or in case of any payment-related issues for food ordered with Kovai Delites,
        we are not entitled to refund any amount. The restaurant owner will be responsible for issuing the refund to the customer for the placed order in any case.
  8. Order Approval :
    9.
    • Kovai Delites is not responsible for any kind of order cancelation or approval. Delivery time, Taxes, Delivery Charges, and Delivery times are decided
      by the restaurant owner. Restaurant owners are only responsible for any kind of updates and changes of extra charges.
      Kovai Delites is not taking any kind of taxes or extra charges from the customers.
  9. Communication Problems between Customer and Restaurant :
    10.
    • In case of misbehaviour, miscommunication, or any illegal activities done by customers and restaurants registered here, we will not
      be responsible for any such activities as we are not taking any proof of their identity.
  10. Blocking or Deleting your Account :
    • If we notice any illegal activity, then we have all rights to permanently block your account without any notice and reasons.